Privacy notice
This page explains how we use the information you provide when you submit a request for an experience.
What information we collect
When you submit a request, we collect contact and trip details you provide, such as your name, email, phone number, preferred date, and group size, along with any messages or accessibility notes you choose to share.
Why we use it
We use your information to review availability, coordinate with local partners, and communicate confirmation details and practical guidance for your group.
Communication preferences
If you choose to receive email updates, we’ll use your email to send request-related notifications. You can update your preferences by contacting support.
Sharing information
We may share relevant request details with providers to confirm logistics and run the experience as described. We only share what’s needed to coordinate your request.
Your choices
If you have questions about your request, or would like to discuss communication preferences, visit our support page.
Data handling and security
We treat your information with care and aim to protect it from unauthorized access. Exact technical and retention practices can vary depending on how requests are processed.